Refund policy

RETURN&REFUND POLICY

 

We believe in honesty, clarity, and mutual respect in every exchange.

Because all products sold on this website are digital downloads, all sales are final once the product has been delivered and accessed.

Why We Do Not Accept Returns
Digital products cannot be physically returned once delivered. After access is granted, the content can be saved, copied, or used immediately, making returns impossible in a fair and truthful way.

For this reason, we do not offer returns, refunds, or exchanges on digital products.

Please Review Before Purchasing
We encourage you to carefully review all product descriptions, previews, and details before completing your purchase. Each product page is designed to provide clear and transparent information so you can purchase with confidence.

Exceptions
Refunds may be considered only under the following circumstances:

• The digital file is defective or corrupted

• The product was not delivered due to a technical error on our part

If you experience any of the above, please contact us within 7 days of purchase at [customer@esohehaven.com], and we will work with you to resolve the issue with integrity and care.

A Note From the Heart
Our work is created with intention, prayer, and purpose. We trust that those who purchase do so with alignment and respect for the energy, time, and spiritual labor poured into each product.

By completing your purchase, you acknowledge and agree to this Return & Refund Policy.